Ola Cabs / Ani Technologies — threatening messages for legal action against a bill I have already paid | |
Ticket[protected]. I have raised this ticket on 4 feb 2019, ola is accusing me of not having paid a bill, while i had already paid the driver on the spot after the ride ended, the ride was on 23 december 2018, sunday, crn[protected], bill was rs.1085, and i had paid the driver in cash. Now they are saying i need to pay it again. Why? Why don;t they contact the driver and ask him the facts? I have sent 4 reminders to ola support email id [protected]@olacabs.com but have got no revert whatsoever. I just keep getting threatening messages from ola regarding legal action. Can someone send me the escalation matrix? Is that how you treat your customers by threatening them? Was this information helpful? | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
3%
Complaints
9455
Pending
0
Resolved
239
+91 80 6735 0900 [Regd Office]
+91 80 4665 5300 [HQ]
Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
Post your Comment