I have booked a cab from navalur to perumbakkam in a so called high demand range portrayed by ola cabs. Trip charges from navalur to perumbakkam in cacb may take max of rs.250, yet i booked this cab which showed rs. 307 as trip fare as i was in emergency. After all such waitings & efforts to explain the route to driver, the cab finally arrived & we reached the destination in nexy 20 mins. I was so shocked to see that the trip fare was rs. 475 at the end. Ola cabs are now demanding too much money from customers just thinking that no customers are crap. I spent 15 more mins to call the customer care of ola to explain the scenario & the irresponsible agent just gave an answer that he cant do anything with this issue. These ola cabs were good in initial stages, but now that they started looting money by creating their own demands of vehicles. If vehicles are in demand, then please stop your services. Instead you are collecting too much money from customers betraying them in the name of demands. Such a worst experience. Un installed the app & i will never use it anymore in life which made my whole day go bad. Sick ola service! Was this information helpful? |
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