Ola Cabs / Ani Technologies — trip not taken but charged

Address:

203 Vishnu avenue, 17 and 18, Krithika Layout, Madhapur, Hyderabad, Andhra Pradesh, 500081

On march 10, the trip had to be cancelled by the driver and the reference is crn[protected]. We were asked to pay 2197 and we paid.

Since the trip was taken and cancelled after 0.4kms, we asked for refund.

Twice ola support wrote to us saying they are looking into this but no reply.

We need the refund of money that we paid to the ola company.

We have paid 2197 for the travel of 0.4 kms. This amount was paid when we were instructed by the ola company as we had to immediately book another trip.