Ola Cabs / Ani Technologies — Unethical behavior of the driver of ola cab as well as ola cab company

Address:

Chennai, Tamil Nadu, 600016

I had booked an ola cab thru' their app for my trip to chennai airport from alandur on 20th august'16 and i received the crn[protected]. At 0803 hrs on 20th i received sms informing that cab number tn12k0831 is allotted to me. When i called up the driver he refused to come and pick me up and told me to cancel the booking. Then at 0805 i received a message from ola cabs stating that the driver told them that i requested for the trip cancellation which is a blatant lie. Since i had to rush to airport to take a flight i had to book another cab thru' another agency and had to pay more charges.

The unethical behavior of the ola cab driver in conjunction with ola cab agency i have suffered mental torture as well as financial loss. I would like severe action to be taken against the cab driver as well as ola cab agency.