Ola Cabs / Ani Technologies — unethical behaviour and midway abandoning

Address:

834001

I booked a cab using ola app providing the details of pickup and drop. The driver picked me and my mom who is an elderly lady and a patient from the pickup location and drove for few minutes before he realised the drop location is not on his way home. He suddenly stopped the car and asked us to get out of the car which was a load of inconvenience for me and my mother as she suffers from the certain medical condition. Even on explaining the situation of my mother his rudeness did not fell a bit instead he started showing gestures with the hand which was intimidating and threatening to me. Left with no option I got out of the car in the middle of the road with my ill mom. I have the recording of the conversation we had in the cab. With due respect, I beg to conduct a strict action against the driver for his unprofessional behaviour, irresponsibility and threatening actions.