CRN[protected]
I booked a mini outstation cab from T3 International airport Delhi to Meerut on July 17. Estimated fare was around Rs. 1200. I end up paying Rs. 2150.
Issues:
1. While generating the bill, Driver manipulated the odometer reading from 97 km( confirmed by OLA customer care executive) to 150 KM
2. Outstation hub charge twice in the invoice - 160 x2 = 360
3. Demanded extra Rs. 130 for the toll charges which he never paid. While travelling from Delhi to Meerut, there are no active tolls as per now.
4. Rude is behavior and said you have to pay and then talk to OLA customer care to get your refund
It occurred on: 17/07/2021
I have been issued Rs429 voucher ( which a lot less what OLA needs to return) from OLA but I paid in cash and would expect OLA to return the favors in the same mode
OLA promised for a call back and still haven't received any.
Return all the money that have been overcharged Was this information helpful? |
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