Ola Cabs / Ani Technologies — unnecessary charges

ansh1805

from Gurgaon, Haryana

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201303

I booked my ride till ghaziabad station from my home on 19th june 2019 and the fare for that was ₹180. Then driver took different routes mentioning that there will be police checking on the shorter route and took longer route with extra time and distance.

Then i had to come back to my home so driver suggested me that i can enter the destination of my home again and it will charge the same amount again. So i booked it back to my home. While booking it didn't show any updated amount.

Now if it was ₹180 one way then itcomes out to be ₹360 back home but they charged ₹730.

Now they call me 10 times everyday and disturb me.

I complaint about it several times but everytime they said it will be resolved. Today on 8th september when spoke to their manager he said now we can't do anything because it's more than 60 days.

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Comments

Juggy Singh

from Firozpur, Punjab

I book cab yesterday for today (08 sep 2019 07:00AM) and ur company send me text messages ( Your booking (CRN[protected]) is confirmed for 07:00AM, 08 Sep. We will share ride details with you 1 hour before your pickup. Have a safe journey!) But its not done. I am very harsh for this. Now i am file legally file case against you

Abdul naeem

from Mumbai, Maharashtra

I follow all rule about booking cancelation like reach pickup location and waiting for costomer 5 mins and cancle the booking, i get canceltion but second day ola performe canclation return with panalty and offroad 24 hour why?
Many times repeat this situation