Ola Cabs / Ani Technologies — Unnecessary charging money.

Address:Lucknow, Uttar Pradesh, 226006
Website:Ola App.

Sir/Madam,
I am the customer of Ola cab and book Ola cab on reguraly basis. But from past two-three times the drivers of Ola cancelled my booking without my permission. It takes more than 6-7 attempt to book Ola cab as driver cancel my booking within a minute of booking. On 5th October I booked Ola but driver cancelled my booking so I again try to book cab but the drivers of Ola keep cancelling my booking. Due to this, my father arranged private cab so I cancel my booking of Ola. Now Ola Cabs sends me a message that extra Rs. 25 will be charged on your next ride because I cancel my booking.
Drivers of Ola keep on cancelling my bookings but Ola does not take any action against its drivers but this is my first time that I cancel my booking, Ola charged Rs.25. This is clearly the exploitation of its customer.
First, Ola provide worst services and then charged unnecessary money.
Please help me with this this regard.
Yours Faithfully.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Today OLA was booked at around 11.24 AM and it shown normal rate. After reaching at destination about 3.7 km in South Kolkata, the fare charged Rs.134.00. Can you please explain the details of fare?

Ref.Booking No. CRN[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Cabs / ANI Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    9455
    Pending
    0
    Resolved
    239
    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
    View all Ola Cabs / ANI Technologies contact information