Ola Cabs / Ani Technologies — Unreasonable price (Rs. 392) charged for a trip of 7.2 km

Address:

Ernakulam, Kerala

My name is Sunil Kumar. I used the Ola cab service on 24 Dec for the first time to travel from Cochin Airport to Angamaly (Booked an Ola mini). The fair was shown to be Rs. 135 at the end of the journey. But the driver called the Ola office and they asked for Rs. 392! The distance traveled was just 7 km. This is a completely unacceptable price. I used Uber yesterday to travel from IISER Pune guesthouse to the Pune Airport (15 km) at 3 am, and costed only Rs. 177. Even though there was Uber service, I was just trying to see how Ola compares with Uber and wanted to choose the cheapest. Since Rs. 392 for 7 km is ridiculously expensive, I would like to get refund of Rs. 257 which was the extra amount that was taken from me compared to what was shown in the fair.

For reference the image of the trip details is attached.