Date of Incident- 17-Oct-2021
Time of Incident - 6:39pm
Full description of Incident- I, Ajay Vikram Singh, booked a cab from Bharatpur to Gurgaon at 6pm. The cab arrived at 6:22pm. When i sat in the cab, it was smelling like cigratte smoke. I asked the cab driver, he said, he has just now dropped a lady who smoked in the car. He opened the door and insisted that it will be ok within sometime. He started driving and within next 10 min, he hit a bicycle rider. Surprisingly, he did not realise that he has hit someone. When i shouted and asked him that is he drunk, he accepted and said yes, is drunk. I immediately asked him to stop the car. He asked me to share the stop OTP else he won't go. It was dark, raining and highway, so considering the security issue, i shared the stop OTP of ola to him. I was charged Rs. 5540 for a 17min ride (including sitting and getting off the ride). I filed a complaint in OLA and wrote multiple times on ola safety (ticket number[protected]. However, no one from ola team has reverted even after 10 days of incident.
My CRN[protected].
Cab details: Love kumar
Ola Prime Sedan - White
Dzire Tour
HR55AF9935
Considering the above compliant, i want strict action against the cab and refund of my total money charged. Was this information helpful? | 
Post your Comment