Address: | Hyderabad, Andhra Pradesh, 500060 |
Hi,
Regarding crn[protected]. I booked a cab on oct 13, 2017.
I had unpleasant and unsafe ride experience. Called customer care spoke to swetha and vidhya her supervisor both were of no help. Within 10 mins i had to get down the cab and decided to call customer car from cab and told them i’m not paying for unsafe ride of 10 mins. They insisted me to pay 8 hrs package as per policy. The customer service was pathetic and because of this drivers are so confident in misbehaving with female passengers.
I got various calls and i called ola serval times still my issue is not resolved. They keep calling me to make the payment for ride not taken.in addition they billed me for 10 hrs extra.
Please resolve this issue at the earliest.
Regards,
Preeti
[protected]@yahoo.co.in
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