Ola Cabs / Ani Technologies — Vehicle did not arrive at scheduled time. This has happened second time | |||||
I am a MEMBER OF THE PARLIAMENT. I pre-booked Ola Cab for travelling from Mulund East Mumbai India to Sahar Airport. scheduled pick up time was 3.50 AM on 21st December 2016. at 3.37AM received a call from[protected]. the driver said his car battery is down and asked for help to push the vehicle. our persons went in serach of the vehicle but the vehicle could not be traced at given location. hence I had to cancel the ride and had to find a different taxi. i was to catch the flight. Because of this delay I could have missed my flight. this is very unprofessional. This has happened second time. The vehicle did not arrive last time also but I didnt know how to complain. There should be a provision of sending instant complaint through SMS when customers are in problem. OLA should immediately send another vehicle. Was this information helpful? | |||||
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+91 80 6735 0900 [Regd Office]
+91 80 4665 5300 [HQ]
Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
Tushar Gupta
[protected]