Ola Cabs / Ani Technologies — Waiting charges imposed on bill which is not justified as no waiting occurred due to customer/passenger.

Against the CRN : [protected]

OLA charged me waiting fee which is not due to customer/passenger. Even I was standing at pick up poing before driver arrived at the point. OLA has imposed waiting charges on my bill which is not justified as no waiting occured due to customer/passenger.

This way, OLA is making unjustifiable money from customers which is unlawful. I was waiting for driver for my pick up before driver arrived, then why should I pay for waiting charges ?

Is someone sincere enough in OLA to look in the matter carefully and do the right action against this matter ?