Ola Cabs / Ani Technologies — Wallet deducted and cash paid too - ola money

Address:	560076
Website:	olacabs.com

Cab No: KA53A9744

Bill - 100
Ola Money Deducted - I did not receive any message from the Ola team about the deduction of ola money. But they have deducted the money.

Cab Driver charged 100. So, for a trip I have paid 100 bucks extra. When I called customer executive, he informed me that it is not possible to refund the money, I should collect them from the Cab driver.

100 bucks is not a small sum of money that the taxi driver come and give back to me when I asked and he is also saying that its not deducted from my ola money. Actually I also did not receive any message from Ola that its been deducted from my OLA money.

Attached image file is the final messages i got from Ola after booking the cab. One on confirmation of cab booking and the second one my 599 rupees has been credited to the OLA money. But I have not receive any message on debiting of my money.

Regards,
Pooja