Ola Cabs / Ani Technologies — we need control over fraudsters like ola cabs

Address:

Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road Koramangala, Bengaluru, Karnataka 560034, 208007

I took ola "2 way" ride on 18th march, where driver has to take me from destination a to b and return from b to a, returning was marked before 5 pm same day
I reached destination b on time driver dropped me and went to his sister home and work was done at destination b, i called driver he came and updated me that he was at his sister house. When i came back to destination a by 2 pm which was earlier then the time i have provided in ola app
But they charged me almost 700rs extra for that i called to customer care on 19th march and registered my complaint to which customer care confirmed from driver if he really went to his sister house to which driver accepted and i got a call back from customer care saying driver has confirmed that he went to his sister house inbetween the ride.
Then after 2 days i called them again i received a reply that's it in process and amount will be refunded then i called the again after 15 days.
To which i again got same reply then i called them after 1 month again same reply then after 1.5 month they said the issue is still in process it will take time don't worry then i called them after 2 month 15 days and i came to know the ticket has been closed without informing me. And they asked me to send an email ola support,
[protected]@olacabs.com they asked for the registration number of ride i provided the screenshot of it to which they closed saying request is too old.
I explained the whole scenario to them but they dint even bothered t look at it..
May ola you rot in hell, the mental trauma you gave it to me over a period of month will not go in vain.
Going back to uber (Ola made it believe why indian companies are worst)