Ola Cabs / Ani Technologies — When a driver himself cancelled the booking and not responds

justa ola

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

I had booked an auto by number tn14bo659 & krn[protected] name. Mr. Suresh. N.. By few miniuets i'm getting a mesg that the driver him self cancelled booking.. Don't you think he has responsibility to call me...1.. He hasn't call me at all...2. When i called him he is saying "why should l call?"..3.. He is just not bothered talking about charges between him & the company..

! 1. H has wasted my time unnecessarily.
! 2. He was rude enough.
! 3. Kindly let me know weather the driver has a right to cancel the booking.. That i have made with you.. Thanks

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Sep 09, 2016

Updated by justa ola this happened today 09/09/2016at around 13hrs 27 sec

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Comments

Priyanka Bhowmick

from Mumbai, Maharashtra

Booked around 3-4 cabs as rentals and got very poor response from driver's side. As a customer with the belief of your services has been disappointed and also request you to remove rental service as I believe now that this company is unable to provide.