| Address: | 1371, OPP SHANKAR MANDIR, NEAR YASH HOTEL, GOVIND NAGAR, SHANTI NAGAR, BHIWANDI, Thane, Maharashtra, 421302 |
HELLO, THIS IS PRASHANT FROM BHIWANDI, YESTERDAY I WAS BOOKING CAB FROM T1 AIRPORT (ARRIVAL) MUMBAI to BHIWANDI. I HAVE STARTED BOOKING FROM 11:30PM (10/06/2019)
ISSUE
1. 1st cab which was booked first said he is coming then asked where we are going so I told him my destination and then after 15min he cancel my ride. nothing deducted from my account. (CRN [protected])
2. So 2nd cab I have booked he also asked me my destination and what was the fare shown at the time of booking. then he said cancel the ride and give me Rs 200 plus fare which was shown, which I did not accepted. so he also after 20min cancel my ride. HERE I WAS CHARGED RS 50. (CRN [protected] )
3. Now booked 3rd ride. 10min he didnt move from his current location when I called him he said he didnt received any booking. here also 15-20min was wasted. (CRN [protected])
4. So now booked 4th ride which was again connected with the 1st Cab so he again wasted my time like 10-15min when I called him he said i will not go it is very far and cancel my ride. (CRN [protected])
then 5th cab which i booked took me home.
when the forth cab is booked time was 1:30am (11/06/2019).
QUESTION.
1. WHY I WAS CHARGED WHEN IT WAS NOT CANCELLD FROM MY SIDE?
2. WHEN DRIVER DO 2nd ISSUE WHICH I HAVE MENTIONED ABOVE HOW CAN WE COMPLAIN AND JUSTIFY.
3. IF WE CANCEL WE GET CHARGED ON OVER NEXT RIDE AND WHEN MY 2hr WAS WASTED BECAUSE OF THESE DRIVERS WHY I DIDNT GET CREDIT.
IT WAS BOOKED FROM [protected] THIS MOBILE NUMBER. Was this information helpful? | 
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