Ola Cabs / Ani Technologies — Wrong billing without intimation

Address:	Ghaziabad, Uttar Pradesh, 201002
Website:	Ola

On 17th april 2017 when i was coming back from office i booked ola cab offline. After that i received a message in which two options were given for prime and mini. I booked for mini. On ola cab app when i checked for fares it was showing rs 270 from noida sector 58 to ghaziabad vishnu enclave near panchsheel primerose. But i was charged rs 730 which is no where justified because i was not informed neither by ola cab nor by the driver about the charges.

Even in the given bill which is given below there is nowhere mentioned about extra charges i.. E.. Why it has reached from rs 338 to rs 730.
But now i have nothing in hand being a women i have to ask for money from other people. I feel ashamed on ola cab facility that they are charging wrong money from the people without intimating them. I think if it is done by mistake then i should be compensated for that.

In future i will not book cab from ola cab because they dont take care of the people how they are earning money and these people are charging it wrongly.

On 18april when i called the customer care they were not ready to accept there mistakes. One of the executive told me that mam you are charged for peak pricing. When i heard i got shocked like i was not told about all this and even ola people has not taken my confirmation on that which they are supposed to take as it was explained to me by one of customer care executive at ola. So, i requested a call back from the supervisor after giving the time when i will be available to talk to him but i got the call at wrong time.
Again i made a call to customer care the same evening again i requested acall from supervisor. On 20th april supervisor called and requsted the screenshot of the messages i received.. I have already sended but till now nothing is done

I called ola cab today on 21st april 2017 for asking when it will be reolved but they say again it will take 2 hours to reply

I have nothing in hand other then waiting for my compalint to be resolved which i am doing from 17 april which quite long time.

Kindly help me out in resoving this issue as soon as possible