Ola Cabs / Ani Technologies — harrasment

Address:	Kolkata, West Bengal, 700016
Website:	Ola cabs

Hello,

Today the ride that i took with plz is maybe the number 2000th ride. My registered no is [protected].
Today i booked a micro cab no wb 04 b 1387
I boarded the cab and the driver started the trip. He suddenly got a booking and he told me that he cannot drop me in my location and has to go for his new booking.
I told him how is this possible as he started my ride and i will not unboard the cab.

I called ola customer care at 33553355 some niharika received the call. She was sorry at all but said sorry. She said that the driver cancelled the booking wen the driver was in front of me and he didn't touch the device.

The woman went on patronizing me stating that she can do anything. When i forced her she said she would book another for me n after 15 mins i got another cab.

Its pure harassment i faced with my sick mom by me. I had financial loss as i couldn't complete the work i was going for.

I need immediate action to be taken. If no body actually bothers to look into it. Then i will approach consumer forum now. You can look me up. I work with abp group and posting the news isn't a big deal for me.