Ola Cabs / Ani Technologies — Wrong charges for Toll

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:ola app

CRN[protected]

I had travelled between Sector-2 of Noida to Rajnagar Extension, Ghaziabad on 13.10.2016 and was charged toll of Rs. 200/- . Why? I crossed into Delhi only once.

Base Fare
₹40

Distance Fare

First 20 km
₹120

Last 10.5 km
₹126

Ride Time Fare for 55 min
₹55

Total Fare
₹341

Taxes
₹38.61

State Tax/MCD
₹200

Total Bill (rounded off)
₹580

Please refund Rs.100/-
Thanks

Ravi Shrivastav
F-30, Sector-40
Noida
Cell: [protected]
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Oct 14, 2016
Updated by raavii
On 13.10.2014, I booked through the app car from KW Srishti, Rajnagar Extension, Ghaziabad. I got the telephone number of Driver Deepak to whom I immediately called and explained the location.
When he did not come I called him but he reached Kavi Nagar, which is good about seven kilometres away. Therefore I cancelled the ride.

CRN[protected]
Deepak

Mini - White WagonR
Upgraded from Micro

05:14 PM Kavi Nagar, Ghaziabad, Uttar Pradesh, India
Charged Rs. 25/- as cancellation fee.

I booked again. I got the telephone number of Driver Satpal to whom I immediately called and explained the location.
When he also did not reach in next ten minutes I called him but he reached Kavi Nagar, which is good about seven kilometres away. Therefore I cancelled the ride.
CRN[protected]
Satpal

Mini - White WagonR

05:31 PM Kavi Nagar, Ghaziabad, Uttar Pradesh, India

I am charged Rs.25/- and Rs. 50/- in my ride today under todays ride under CRN[protected] .

HOW AM I RESPONSIBLE FOR DRIVERS MISTAKE? I demand a refund.

Ravi Shrivastav
F-30, Sector-40
Noida
Cell: [protected]
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