Ola Cabs / Ani Technologies — wrongly billed .did not take the ride

Address:

Mumbai City, Maharashtra, 4000093

Date 04 june evening i booked ola from Indira Nagar, Thane west to Shivaji park. CRN[protected]. Received multiple calls from the Ola Driver asking for destination location . I refused to disclose. The ola cab came in .Driver again asked for destination. Gave him the OTP and asked to check on his app. He logged in and when he found the location he said he was going to chembur and would drop us till chembur. We had booked the Ola cab till shivaji park . Why would we want to be dropped at chembur? He refused to drop till shivaji park. We got down..
For your driver refusing to drop us till our destination and for us refusing to accept the half way location where he would drop us - do we pay a penalty of Rs.135? Is nt this a con job by Ola ? Is it that we will now have to accept destinations as per drivers choice ? and if we refuse to accept his choice of destination we get penalised? Please take immediate action and refund the rs.135/-. Driver is Abdul rauf shaikh should be reprimanded for giving false information to the Company and refusing a ride. Am awaiting your feedback and action