Ola Cabs / Ani Technologies — wrongly charged cancellation fees

Address: Mumbai City, Maharashtra, 400078
Website: www.olacabs.com

Yesterday night (20/08/2017) at 10:52 pm i have booked a ola share.
As soon as my cab arrive there were already 4 passenger siting in the cab. When i enquired the driver said that he can't accommodate me as he already have 4 booking. And when i cancelled the ride with the same reason, still i was charged for cancellations. This has happen twice. Ola doesn't concern then self with cancellation. They neither follow up with the complaint nor refund for the same.
Driver detail is attached with the mail.
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Increase the account exceeded so to get account easly i dont have proper phone so that i have to create new ola on every phone this my number [protected] please increase it
Today I travelled in ola cab and paid 152rs as peak hour charge. The fact I haven't informed by the pls side.

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    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
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