| Address: | Chennai, Tamil Nadu |
Bad experience with Ola. I booked a cab yesterday at 5.45pm for my relatives to go to Chennai central. The cab driver was prompt to pick them up from adambakkam. However, I got a call from my relatives at 6.20pm and I was shocked to hear that the cab is got broken down at saidapet ie some 15km away from central station. I was told that the cab driver is trying to get another cab through their customer service. But after 5 min my people called and told me that there was no response from the customer care cell and we need to look for some other alternatives. Almost around same time I got the mail from Ola sending their invoice for Rs.144 which, I was later told, was paid to the cab driver by my relatives. Knowing well about the evening traffic on mount road, I was totally panicked as they were to catch the train at 7.45pm. I immediately took my car and somehow managed to reach saidapet in 20 min. However, we couldn't reach central station on time. As a result they missed their train. Was this information helpful? | 
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