| Address: | 560085 | | Website: | www.olacabs.com |
I would like to bring to your notice, yesterday i have travelled from hosakerehalli cross to bsk bus stop. I received a bill of 336 inr as a travelling charge. When i approached ola customer care, they said that you have accepted the surge charge pop-up where the charges are more and no option for ruling out the payment. Unethical and untrusful. I understand that the karnataka govt as ruled out for paying these charges. Pl refer the quote from the transportation dept "“state transport authority, says: “they have to set up a system accommodating the new policy. But we cannot take action unless a passenger complains of the high charges.” violation of this rule will result in licence-cancellation and penalty o[censored]p to rs 10, 000. However, the penalty is imposed on the licence holder, who is the owner-driver registered with the platform, as neither ola nor uber has taken an operator licence in bengaluru…”. I have to pay 336 inr though i have told them that am going to lodge a complaint.
Vehicle which i have travelled was very unhealthy situation and these unhealthy/unsafe vehicles should not given a license or approval as a taxi.
Pl take up this matter and request your support to get back my money! Was this information helpful? | 
Post your Comment