Ola Cabs — Bill of INR 414 for 16kms and 51 minutes of travel in Pune. Dt[protected]

Address:

Pune, Maharashtra, 411005

OLA claim to give us cab with a base fare of INR 45, and then 6Rs/per km plus time based charge of 1Rs/ per min. If you evaluate based on this; I should be paying (16x6=96)+(45)+(51) for 51 mins of travel = 192 in total or lower than this.

However I paid INR 414. if you evaluate; 414/16 = 25.86 Rs/km. Isn't this a cheat? The driver showed me the bill which I had to pay anyway. I immediately called their customer care and complained about this. I received few appreciations / regrets and promises but no actions. The transaction reference no. is CRN[protected].
I expect justice for me and other and stop this fooling business.