Ola Cabs — Bill related

Address:

Pune, Maharashtra

I have booked OLA Cab on 28 Sep, 2015 with charges of 49.00 rs for 2 km and then 7 rs for 1 km. Booking done successfully. Then Cab driver denied for ride. Driver no. is [protected]. So i have cancel ride using option driver denied as facilities provide by OLA Cab APP. then i have booked another cab with charges of 49.00 rs for 2 km and then 12 rs for 1 km. this time CAB is coming and drop me on my destination. travel distance was 21 km for this ride. Base on charge my bill should be 277.00 rs but OLA charge me 533.00 rs Bill no. CRN[protected]. I have called OLA customer care for this but she is not some extra charge which is i dont know and even it was not displaying wile click on rate chart. I have paid 300.00 rs. But my claim is if they are charge anything then what about my first ride booking as their driver denied. I have lost 5 rs for every 1km.