Ola Cabs — Booking Cancellation after time of pick up passed

Address:

New Delhi, Delhi

I had booked a cab from Noida Sector 44 to ISBT kashmiri gate for the 27th Of January 2015 that was to pick me up at 5am. The driver details were sent only ten minutes before the time of pick and when i called him up he said thay it would take at least 45 mins for him to reach my place. I had made my booking the night before at 9pm and that gives OLA at least six hours to make arrangements. To top it all up no one would receive their so called 24x7 helpline and they cancelled my booking at 530am. It was because of OLA that my entire days' schedule lagged behind for an hour. Horrible service. Horrible experience.