Ola Cabs — Booking cancelled at the peak time without consent of the customer - reg.

Address:	Hyderabad, Andhra Pradesh, 500060
Website:	Ola cabs

Yesterday i have booked a suv. Crn[protected] generated and driver mohd. Shabbir was allotted. Driver spoken to me and approaching to pick up. But, to my surprise, he has not come saying that booking was cancelled and he has no further instructions from the company.

Is it proper? In the event of cancellation from the company side, company should arrange another vehicle to keep up customer relationship. But not done so leaving the customer to hell.

Then, what is the use of booking online? What is the use of keeping balance in ola money wallet?

Kindly give me reply.