Ola Cabs — Booking no.- crn:[protected], cap no. wb07j2694;name of the driver :sanjay;m-[protected]

Address:

560034

I have traveling with my family on 07/06/2016. Before start my riding i have said to driver that i will go belur math via howrah. But driver said he knew
Hortcut way that will take less time and he has travelled a wrong
Direction and drop us at belgharia station. When i have asked him why
He would take wrong direction then he use foul words and behave as a
Vulgar type and he had taken fare rs.191/- that was totally useless.
He left us at belgharia station, not drop to my original destination
Belur math when i requesting him and i have faced a lot of trouble
With my family. One more thing, he has carried in some addictive
Product with cap during driving when i have protested against that he again delivery obscene words to us.
I have already complaint against this issue to ola caps head office. But unfortunately they (Ola caps) do not cooperate with us still. I also said them to refund my total fare rs.191/- but they deny to do that.
For this reason i have requested you to take necessary action
Against both ola caps and driver so that they will be thought to do this misbehaviour with other passengers in next time and refund rs.191/- to my account. Thank you.