Ola Cabs — Breaching customer details and harassing them

I have been harassed by ola cabs recovery agents occasionally from last year for a payment of a ride I had booked and canceled on 3rd Jan-2020. After this I have taken multiple rides from ola and made the payments for every ride taken. Now I am being harassed by your recovery agents from time to time to make payments for that one ride booked & cancelled on 3rd Jan 2020. I had spoken to ola support last year about this and you guys assured me that this issue will not happen again, but now again your ola cabs recovery agents have called and spoken badly to recover the money which I dont think is pending. I think they are making fraud calls and also threatening me that they have all my family members' numbers and they will somehow annoy my family members. Also, my number which I had registered with Ola cabs is also not in service since last year & I am getting these ola recovery agent calls on my other numbers. This is really annoying & moreover now it's scary when you people try to reach my family members. Shame on Ola for such activity. The agent who called me to threaten I would like to report about it if you can help - Agent Name - Amreen Sheikh - Mob - [protected] from Mumbai.

I do not have CRN details but as per the recovery agent, I took a ride on 3rd Jan 2020 with registered Contact.

I need to know CRN details, ride details (starting and end point), date, and payment details. Without knowing all this I cannot accept this bill. If I receive any such recovery-threatening calls I will put OLA support on the Cyber Crime cell because OLA support is breaching customer information outside.

I also received another call from new no# [protected]. Same question and asking for money.