Ola Cabs — Cab booked but not pick up & fake duty taken by drivers

Address:

Bangalore Urban, Karnataka, 560091

Hey this is satish and i had booked ola cab on 31st july 2016 @ 18:30 hrs and the cab has passed near my house, by seeing the cab i have called the cab driver and surprisingly i got a replay from the driver saying that my booking got cancelled, then i started searching for other cab after 10 minutes i got a mail saying that thanks for travelling with us, satish h s.

This shows how the ola drivers are cheating the customers & the company and surprisingly when i explained the same to the customer care people they also told that the booking has been canceled due to unavailability of cabs, when they can easily trace out where the cab is & even the bill is generated.

Below is the two drivers cab details fyr, hope someone will take care of this issues. Sorry to say that this is the worst kind of service which may trouble the customers who book the cabs in urgency.

31 jul, 2016


₹68
Crn[protected]
Thanks for travelling with us, satish h s

Ride details


Basavarajappa

2 km 11 min

Mini - silver indica
Upgraded from micro

06:36 pm 3rd cross road, vidyamanya nagar, bengaluru, karnataka 560091, india
06:47 pm maruthi nagar bus stop, prasanna layout rd, madeshwara layout, sunkadakatte, bengaluru
Bill details
Base fare
₹40

Distance fare for 2.0 km
₹12

Ride time fare for 11.0 min
₹11

Total fare
₹63

Taxes
₹4.9

Total bill (Rounded off)
₹68
To download invoice or raise queries,
Find support for this ride.
Payment

Paid by cash mone
₹68


31 jul, 2016


₹84
Crn[protected]
Thanks for travelling with us, satish h s

Ride details


Dhananjaya

3.5 km 16 min

Mini - white indica
Upgraded from micro

06:43 pm 3rd cross road, vidyamanya nagar, bengaluru, karnataka 560091, india
06:59 pm herohalli cross bus stop, magadi main rd, anjana nagar, sunkadakatte, bengaluru
Bill details
Base fare
₹40

Distance fare for 3.5 km
₹21

Ride time fare for 17.0 min
₹17

Total fare
₹78

Taxes
₹6.07

Total bill (Rounded off)
₹84
To download invoice or raise queries,
Find support for this ride.
Payment

Paid by cash mone
₹84