Ola Cabs — Cab did not arrive after booking

Address:	560091
Website:	OLA serviced

Name: Vinay B N
Date: 22-July-2016

Booked Ola cab around 11 am and received the confirmation message at 11.13 am ... called driver couple of time and he kept saying that he ll pick up in 5 min but did not arrive till about 11.30 AM ... and I asked the driver to cancel the trip out of frustration.

Cab and Driver details:
Ritz KA05AD5335
Ravi S - [protected]

Booked again ... and confirmation message received 11.39 AM ... cab and driver details:
Indica KA51B1925
Kumar [protected]

Driver picked my call when i called immedaitely after booking ... but there after no response and i am not sure what happened. Surprisingly, neither did OLA systems recognized that the cab never picked me. But, in turn I received a message that OLA tried to contact me and I was not reachable.

I cant imagine you have such a horrible service ... no doubt you people will lose out to foreign competitors like UBER. forget about competing you people dont even have the basics in place.

Vinay Nanjundaswamy
[protected]