Ola Cabs — Cab driver reporting before time and without informing left

Address:

Mumbai City, Maharashtra, 400050

Mumbai OLA Cab number: MH01BT9474 driver name Sayed Salim reported much earlier in time though he was called at 5:00 am and he waited just for 5 minutes though advised by my wife that we are coming down as we have a train departing from Mumbai Central station on 6th May, 2016.

This has caused great agony to me, my wife and my kid aged 8 years, we nearly missed the train as that early in the morning, I had to run out and catch a Taxi and got blackmailed and paid upto 4 times the fare to reach the station causing mental and physical agony by this dis-service.

This is not expected from a cab service!

I request clarification and / or would request he forum to help out.

Regards,

Dinesh Relwani