| Address: | Bangalore, Karnataka |
I Sheetal Arjun booked an OLA cab on the 12 October for an Airport drop. Booking was made on the 11 October for an Innova 7 seater for 5 Adults and 2 children with medium luggage. The CSR promised a Seven seater Innova with luggage space for 3 large pieces of luggage ( international travel size)
On the 12 th the cab arrived promptly but to our dismay it was a six seater with very little luggage space. We had 3 large bags and 4 small bags which was impossible to fit in . We were desperate as we had to get to the airport in time. In such a situation we couldn't hail another cab. We managed to squeeze in and placed 3 bags on the back seat on which we had to sit and commute to the airport which is a 45 minute ride from the pick up location. Please do not book OLA cabs as we had a horrendous experience . When informing the call centre they did not give us any concession for the inconvenience caused and only apologized . The supervisor on duty was Mahesh and Madan who had no authority to make any decision for concession. One supervisor disappeared as he couldn't handle the complain.
We had a very unpleasant and horrifying experience with booking OLA cabs . I suggest not booking with OLA cabs, there are various other options available who provide timely and accurate service like Taxi for Sure and KSTDC. Was this information helpful? | 
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