Ola Cabs — Cabs not come

Address:	560037
Website:	ola cabs

I had a booking for today morning which was done yesterday and i did receive a message stating my booking is confirmed and cab details will be shared 15mts prior to dep. Today morning very promptly i received the cab details Gopikrishnan [protected] with cab no KA51C9422 is on his way, but for my surprise the cab driver called up and told he will not be able to come because he is 6km away from the pick up location and he is authorised to do a pick up which is within 4 km( god knows what logic is that) and he went ahead and cancelled the booking without even asking me. Within 2 mintues i gets another cab details this time name is different Santosh but strangely the mobile no is same!!!. I called up the customer care and the call center lady started pleading she is helpless request you to book another cab online and they will try to arrange a cab immediately. I did make another booking and again promptly the sms came with a different name Basavakumar and mob no [protected]. When he was called he told he will be at the location in 10mts. After not seeing him for 20mts i called up the same no and then he says there is a problem and he will not be able to come.

Thanks for all your efforts i missed my appointment at 12pm... and for God's sake please don't do the same to any one else and please be assured that i will never ever book your company for any of my travels and will make sure any of my friends and relatives don't use the same.

Would appreciate if some kind of disciplinary action can be taken against such erratic drivers!!!