Ola Cabs — Cancellation of cab - at 5.00 am - leaving for out of station

Address:110077
Website:ola.com

Sir,

I had booked ola cab vide booking id crn[protected] for[protected] at 05.00.00 am to board the train. Booking was made on 03/04/2016. At 4:50am recd. Message from ola about not availability of cab. On contacting customer care we were informed abount non-availability of cab and to book from other providers. We were going out of station and had to board the bus from isbt. We coudnt manage to get alternate cab. This has put us in tremendous hardship.

Who will take the responsibility. At least you should have informed well before time so that we could have made alternate arrangements.

Being a regular ola customer i was very much disappointed with the services of ola.

Regards


Tina mehta
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

For Consumer complaints, Please call Consumer Care Center (Grahak Suvidha Kendra[protected], 41211900 or Email [protected]@karshan.in to file the complaints
I booked cab yesterday night got confirmation in morning about the ride but give minutes before arriving driver cancelled the booking... Booked another cab immediately but again driver cancelled the booking total four booking were cancelled because of which I missed my train ... Ola in Chennai is most horrible cab service provider

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Cabs / ANI Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    9455
    Pending
    0
    Resolved
    239
    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
    View all Ola Cabs / ANI Technologies contact information