Ola Cabs — Charged 3 times extra peak time charges | |||
First time on 11.07.2016 i have booked ola cabs. Without verbal or written communication ola cabs has charged three time extra charges as peak pricing for cab booked on 11.07.2016. Actual bill was rs.556/- and ola had charged rs.1498. Rs.942 charged as peak pricing which is un ethical and doing un professional business practices. I have not received any sms or call from ola unless or untill i call their help center. Looking after bill i have called ola help center and informed ola, then they have sent sms, also not mentioned peak pricing or anything in this sms. Car booked @ 4.45 pm and received sms at 6.50 pm. Under protest i have paid rs.1498/- against invoice crn[protected] to highlight un ethical business practice of ola. Because of this i have mentally harassed and i have to took iou from my friend to paid this heavy bill. This was my first experience with ola and was very bad. Kindly arrange to refund my excess paid amount. Regards, Kasim lukade Pune [protected] Was this information helpful? | |||
 2 Comments | |||
Comments
Cheater ola cab. doing illegal Business.
Reply
I have told that this is my first booking. I have to get Discount/offer. inspite of giving Discount/offer OLA has cheated and looted amount. I have requested them to wave off peak pricing charges as these are not communicated and un ethical and cheating with customer. Also OLa don't have fear of consumer complaints or forum.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
3%
Complaints
9455
Pending
0
Resolved
239
+91 80 6735 0900 [Regd Office]
+91 80 4665 5300 [HQ]
Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034