Ola Cabs — Charged by debit amount of Rs 98 without even cab came to pick up location

Address:

Amritsar, Punjab, 143001

Booked cab on 8th March 2016 in Amritsar at 1100 hrs .
CRN[protected]
Driver Lakhwinder Kumar
Veh. No. PB01A6921
SMS shows driver reaches at 11.26
But neither he reached nor he was available on phone as he switched off the phone. I tried hard dialling again and again.
To my surprise to receive message:
Thanks for travelling ola cabs and Rs 98 invoice is ready for on its way.
After that Rs 98 deducted from my OLA account.

Then after driver switched on his phone and I talked to Driver Lakhwinder Kumar, he said I picked you along with two other guys and dropped them at Queens Rd whereas my drop off location was Hyatt hotel.
Whom he picked and dropped
And charged from my account?
I complained repeatedly at Jalandhar support centre but nothing done.
I talked to driver he was very rude and challenged me to report where u want.
Now imagine my condition...