Ola Cabs — Charging cancellation fee

Address:Ranchi, Jharkhand, 834002
Website:OLA cabs

Booked a ola cab CAN NO.[protected]. The driver informed that since he is away from the location he could not attend the call and hence he cancelled the booking. Surprisingly I was charged for INR 75 as cancellation charges.
Please resolve this...if I do not get a satisfactory response on this...I will be seeking help of consumer court to help me out.

This is completely an unprofessional approach of charging customers when the cancellation is initiated by driver

My contact number is [protected]...I will wait for your response
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I booked a cab, then the driver stopped his car and wasn't responding to my call from a lot of time, when he responded he said he has stopped his car and is eating food as the map was also showijg the car had stopped and he told he didn't receive any booking request from the customer. After this I told him only to cancel the ride as I would be charged unnecessarily, and kept my phone away after some time I received a call from another driver he said I booked his cab( how can I book the cab if I am not using my phone). I said the driver to cancel the ride so he said "ok" and cancelled but still I was charged 50 rs of cancellation. I am really upset and think other cab was automatically booked coz the previous one wasn't coming or he did something wrong.I want my money back.

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