Ola Cabs — Charging me even though i did not travel in OLA Cab

Address:Bangalore, Karnataka, 560022
Website:www.olacabs.com

Sirs,

I had booked a OLA cab through the online app on Jun 10 2016 at 10.00 AM. I got a following messages:

Message1: "You've been upgraded to Prime!. Ramesh [protected] is on the way to your location in a white swift dzire KA11B695".
Message2: "Ramesh S [protected] has arrived and is waiting at your location"

In the meantime I had called the driver 1st time after i had booked the cab and he answered. I gave him the address and direction also to reach my place. He said he is on his way.

After the 1st call, I must have called at least 10 times but he never answered any of my calls. I kept waiting for the cab to come but no cab came at all.

At 10.34 AM, I got the 3rd Message3: "The total bill for your Ola ride served by Ramesh (KA11B0695) is Rs. 116. Thank you for travelling with us."

I got the bill even though the cab never came to my location, i did not even see your cab nor the driver and never traveled in the cab.

How can I get a bill even though i have not used the cab service.

Request your prompt action in this regard and wave of this amount.
REQUEST YOUR PROMPT ACTION IN THIS REGARD AND WAVE OFF THIS AMOUNT.

Thanking you in Advance

MHMehta
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