Ola Cabs — Dangerous Attitude for Drunken Driver (CRN[protected].

Address:

New Delhi, Delhi

Hi there, I am a regular customer of Ola at New Delhi. Yesterday night, my experience with your driver was like a night mare (CRN[protected]. Just after ride I requested driver to turn on AC, he replied AC is on and if you need cold air come on the front seat, but am sure that AC was not working. I told my destination; that was known to him, but in the middle he diverted as I was on a call so couldn’t intervene him. Once, I asked about the diversion, he started giving lessons and at one point of time told ‘ If you ride radio taxi then you should know we know better knowledge of routes’ . Probably he was Drunken and constantly making threatening arguments. He was continued taking vehicle in lonely routes and on interruption and at one pint of stopped the vehicle for the arguments. Immediately, I contacted Ola customer support and they have arranged another vehicle and I reached to my home at 10:30 night. I sincerely suggest you to remove this driver from your crew as he is dangerous and might be more dangerous with the customers who are not strong- such as women or girls. I want to know your actions on this complaint. If it I don’t hear from you then I will move to consumer forum. Thanks, Faiyaz Akhtar [protected] Asssistant Director MAMTA, New Delhi