Ola Cabs — Deficiency in service

Address:

New Delhi, Delhi

I booked cab from Gurgaon to Janak Puri on 11/04/2015 for 5.30pm and got the confirmation of the same with driver details but received a call from the driver that he will not be able to come and told me to cancel the booking but before i enquire, received a message that my booking is cancelled on my request while I never made a call. On receipt of this message I called up and the executive on the other side made a new booking and message but received a message of regret from OLA. I had ultimately booked another cab through Meru after having a harrowing time waiting at the road with aged guests.