Ola Cabs — Discrepancy in fare

Address:

Hyderabad, Andhra Pradesh

I am C V Bhargava, my cell no.[protected]. I travelled from House no.6-279, Bank Colony, 1km away from Suchitra X Roads, Medchal Road. I reached Flat no.501, Concrete Cornett Apts, HUDA Layout, Hyderabad, 500019, Driver`s name is Shri Ram, Car no. TS07UA4927 ( Maroon Tata Manza). The fare as per GPS received in the message was Rs.383 (25 kms). But the driver demanded Rs.431(29 kms). As per our sms message, the distance is 25kms and the driver`s version was 29kms. How can there be such a discrepancy? The A/C in the car is not working and we suggested a shorter route to reach Lingampally which the driver bluntly refused. If the discrepancy is Rs.10 or less, it is understandable. Rs.50 is too big a sum. Please investigate into the matter.