Ola Cabs — Driver closed the trip in the system before said destination

Address:

400709

CRN #[protected],

for my relatives, I Booked Ola Micro Cab on 02-Apr-2016 night at 11.41 PM from Koper Khairane Sec-12 to Grand Hyaat Hotel. I mentioned about the destination Grand Hyaat verbally to driver.

But the driver Mr. Santosh Yadav ( [protected]) closed the trip in the system before the said destination of Grand Hyaat Hotel and I received the message of payment of Rs 286 /-. Immediately I called my relative travelling in that car and inquired that whether they have reached the hotel or Not. Then they said that not yet reached. I called the driver and asked how much time it will take to reach the destination, he replied it will take 10 more minutes. After reaching hotel, my relatives told me that driver had charged approx Rs 500/- .
Some drivers are doing this to save on money they vow to OLA. But few may do it for other illegal activities. Where is the safety in travelling by OLA, when driver closes the trip in the system before we reach the destination.