Ola Cabs — Driver did not come to pick me up

Address:	New Delhi, Delhi, 110060
Website:	Olacabs.com

Hi
I booked a cab at about 8.30am on the 21st July. A cab Driver named Harvinder told me he will reach in 3 minutes. I called him and gave him the directions to my house and he asked me about my destination (janak Puri) after which he did not take my calls and and did not turn up. I made several calls to him in the meantime and received no response.
I waited till 9.10 and took another cab as I had meeting at 9.45. I was informed at 9.15 that another cab is reaching. From 8.40 to 9.10 I made several calls to which there was no response.
Moreover ola is demanding Rs.75 cancellation fee from me despite the severe inconvenience caused to me by ola driver.
This is incorrect and unacceptable from a renowned company like ola. I request you to take immediate action regarding this matter since I am extremely unhappy with your services.

Sarita Sardana
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