Ola Cabs — driver kept his phone as unreachable and left when i was just 15 mins late

Address:

Kolkata, West Bengal

This driver kept his phone as unreachable and left when i was just 15mins late. However I have mentioned that I maybe late a bit. His way of talking was very bad. Please take actions. I will also give bad feedback for OLA everywhere possible if no actions are taken against this driver. I needed it on emergency basis and that driver left without giving me a call driver KALYAN JHA ([protected]) for CRN 81718819. White Maruti swift dezire WB 23 D 1818 to pick up @ 8:15 PM, 11May I am a frequent traveler of OLA, but after this incident I may have to think again before booking an OLA cab. After the driver left, I immediately attempted for another ride, but there was no cabs available at that time till 12 AM. I was 15 mins late as I was stuck in traffic, I explained that to the driver.I really required it on an urgent basis yesterday, and I was really angered by the driver due to his stubborn behavior and attitude. This was not expected from such a good cab service like Ola. I requested him to come back to the same location when his message came that he cancelled the ride, but he did not even listened and he said that I am most welcome to take any actions against him, he doesn't care. He said this as if he the CEO of OLA. I was even ready to give him extra waiting charge in addition to the waiting cost, as I really needed the ride urgently. I am really going to take action against and circulate my feedback through social media & other medium, iff he doesn't apologize.