Ola Cabs — Drivers rejects to come and cancelled booking himself

Address:

Pune, Maharashtra

CRN[protected] Was booked to Railway Station travel from Chikhali Pune. We didnt receive any SMS for Driver Details. Later before 15 minutes, Driver called and asked for destination. He hung up the phone in between. Later he again called after 5 minutes and told his car is broken and he cant come. So basically he analyzed the distance and amount (which might be around 300+) and decided not to go. I told him to let Ola people know so I will get other cab. But he refused to do so, and cancelled by booking. (not sure how he can do that) Frustrated with situation I took an Auto and went to Railway station (pretty smoothly). Later I posted this scenario to Ola Cabs Facebook page. but they dont care to respond. Earlier also I faced lot of issues with Ola Cab drivers being rude, take longer routes and not punctual. CRN 89351476 question is still open.! And No one is even answering or being sorry for bad customer service. So my humble request to all : DO NOT BOOK OLA CABS. They are cheater and to Fraud business.