Ola Cabs — Excessive billing

Address:

Mumbai City, Maharashtra

I have been using ola cabs almost daily for the past 2 weeks, and just today had a look at the break up of the invoice emailed to me. 1) I have been paying for toll in cash at the sea link, however the driver has been charging me 60 rupees additionally on my bill. 2) There seem to be some exorbitant waiting times mentioned on the bill, which are not all true. Today for instance, the cab driver was 10 minutes late because he went to fill diesel and he levies a 16 minute waiting charge on the final bill! I was the one waiting for him to arrive not the other way around. On top of this they are charging peak fares. I am very disgusted with this service, and if not rectified i will take up this matter publically.