Ola Cabs — Excessively Overcharged for Cab Ride

Address:	ANI Technologies Private Limited Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road Koramangala, Bengaluru, 560034
Website:	www.olacabs.com

We booked an Ola cab in the morning of March 25th from Vasant Vihar to Ghitorni, the distance between which is approximately 13km, and the charge was INR 141 which was shown on the app before booking the cab and we paid that much to the driver and were satisfied.
But on the return ride, we were overcharged beyond our wildest dreams.
We booked the Ola cab for the ride back and the price shown on the app was INR 169.
On the return Ola cab ride back to Delhi Karnataka Sangh, we were charged a whopping INR 464 and the distance was shown to be 25km, when the actual distance is only 16km. This is absolutely unacceptable and a refund must be made. How can two points that are only 16km apart, suddenly turn out to be 25km?! This is absolutely ridiculous and pathetic. I have absolutely no words at all after this horrible experience. We have been using Ola Cabs for so many days on end here in Delhi, and every time the rate shown on the app is what we would pay. But this was the limits, absolutely disgusting. While booking the return cab ride the price shown on the app was INR 169 and when we got off at our destination the price we paid was INR 464. This is absolutely uncalled for and very disappointing indeed. We demand a refund of the balance money that was overpaid by us. Please look into the matter at the earliest as this is absolutely terrible that an 16km ride suddenly turns into a 25km ride.