Ola Cabs — Extra distance

Address:	Bangalore, Karnataka, 560012
Website:	www.olacabs.com

Dear OLA,
Last night we booked a cab from Sanctity apartments to Tata Institute. The driver is Sandeep Singh with white Swift Dzire. The driver misguided us through the wrong route without giving the exact picture of the distance and toll tax. The distance covered was 66 km and the actual distance between the destination and start point was 33 km. We would like to ask why were we misguided through the route. Please provide us with an explanation.
Looking forward to a reply.